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Home  >    Useful Info for Overseas Participants
 
 
 
 
 
 
Useful Info for Overseas Participants

What are the entry requirements for Singapore?

To facilitate your entry into Singapore, please ensure that your passport has a minimum 6-month validity period beyond the scheduled date of departure from Singapore.

Please check that you have the necessary visas, including transit visas, processed in advanced for your travel to and from Singapore. You would require a visa to enter Singapore if you are holding a travel document issued by the countries listed below. You may wish to visit our consular website at Ministry of Foreign Affairs' website for updates on visa information and the nearest Singapore Overseas Missions located in your country.

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How do I go about getting a GST refund for goods?

Singapore has launched the world's first Electronic Tourist Refund Scheme (eTRS), which will aim to cut down the GST refund process time for tourists from 20 minutes to 3 minutes by automating the current paper-based process, cutting the need for further form-filling and long queues at the airport.

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What do I need to know about Duty-Free Concessions and GST-relief?

Further information regarding Singapore Customs and Duty-Free Concessions is available here.

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What do I do upon arrival?

Participants are required to make their own arrangements for transportation from the airport to their hotels. For list of Transportation available at Changi Airport, click here.

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What are the charges of public transportation around Singapore?

Taxi
For information on taxis available around Singapore, please proceed to Taxi Singapore.

Mass Rapid Transit (MRT)
The MRT in Singapore is a modern, air-conditioned passenger train service with stations all over the island. There are four main lines – the North-South line from Marina Bay to Jurong East, the East-West line from Changi Airport/Pasir Ris to Joo Koon, the North-East line from Harbour Front to Punggol and the new Circle line from Bishan to Dhoby Ghaut interchange.
Trains operate at intervals of between two and a half minutes and eight minutes from 0530 hrs until 0030 hrs daily. For precise train arrival/departure timings, please check at respective MRT stations. Travelling on the MRT is cheap, with rides ranging from S$1.00 to a maximum of S$2.20.

Bus
SBS Transit and SMRT Corporation Ltd (SMRT) both operate regular bus services. Ezlink cards, which are valid on the MRT as well as bus services operated by SBS Transit and SMRT, are available at most MRT stations. To get to SAA by bus, you can take SBS Transit buses numbered 2, 9, 19, 29, 59, 89 and 109.

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How do I confirm my return travel booking with the airlines?

Participants are advised to confirm their return travel bookings with the airlines concerned at the earliest opportunity after arrival (at least 72 hours before departure). The hotel concierges can confirm the return travel bookings for participants. To change flights or departure dates, participants are advised to directly contact the airline. For the list of airlines operating in Changi Airport, click here.

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Where can I stay in Singapore?

If you need the SAA’s assistance to make hotel reservation for you, please advise us accordingly. We have special arrangements with the hotels below to offer special room rates. The rates are as follows:

Hotel Room Rates for SAA
Names of HotelSingleTwinRemarks/Validity Period
Changi Village Hotel
www.stayvillage.com
SuperiorInclusive breakfast and scheduled airport transfer. 
1 Netheravon RoadS$180 nettS$200 nett5 mins walk to the Academy. 
 DeluxeEffective 01/01/11 till 31/12/11
 from S$210++Mr Eric Tan -  Tel: (65)63797181 
    
S$200 - S$300   
Grand Mercure Roxy Hotel
www.grandmercureroxy.com.sg

SuperiorInclusive breakfast, scheduled airport transfer and 
50 East Coast RoadS$195++S$210++scheduled 2-way transfer to/from SAA.
Roxy SquareDeluxeEffective 01/01/11 till 31/12/11
 S$215++S$230++Ms Shana Shariff - Tel: (65)63448000 / Hp: (65)98509494
 ExecutiveFax: 63448010
 S$260++S$285++ 
    
Albert Court VillageDeluxeInclusive breakfast and 2-way transfer to/from SAA
Albert StreetS$250 nettS$270 nettEffective 01/01/10 till 31/12/11
   Mr Victor Lee - Tel: (65)63393939 / Fax: (65)63393252
    
Landmark VillageDeluxeInclusive breakfast and 2-way transfer to/from SAA
390 Victoria StreetS$250 nettS$270 nettEffective 01/01/11 till 31/12/11
   Mr Victor Lee - Tel: (65)63393939 / Fax: (65)63393252
    
    
 * All Room Rates are subject to changes (As at 1 Jul 11)

Please note that the above rates and inclusions are only applicable if reservation is made through SAA.

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What is the departure tax for Singapore?

The Passenger Service Charge for passengers departing Singapore on international flights has been incorporated into the airfare.

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What is Singapore’s currency and banking service?

The local currency is Singapore Dollars and cents. $500, $100, $50, $10, $5 and $2 notes are in circulation along with $1, $0.50, $0.20, $0.10 and $0.05 coins.
There are no restrictions on the import of foreign currencies. Foreign currencies may be taken out of the country up to the amount imported.

International credit cards such as American Express, Diners Club, Visa, Master Card, etc. are widely accepted at hotel, department stores and restaurants.

Banks are open between 8.30 am to 4.30 pm, Monday through Friday and between 8.30 am to 1.00 pm on Saturday. Most banks also handle travellers cheques and currency exchange. Most shopping complexes have licensed money changers. Money changers can also be found at Changi Airport.

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What attire would be most comfortable for Singapore’s weather?

Singapore has a warm tropical weather with average daily temperature of 27º Celsius occurring in the afternoons and a minimum of about 24º Celsius just before dawn. July and August are the hottest and driest months when average temperatures are usually at their peak. Relative humidity often exceed 90% at night and in the early hours of the morning. In the afternoons, it is usually between 60% and 70%.

Light summer clothing is most practical for Singapore’s tropical weather, especially for outdoor activities like sightseeing. Only a few places require formal wear for the evening. Visitors can also call beforehand to check.

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Is Singapore’s tap water safe for consumption?

Tap water in Singapore is clean and safe to drink. However, for those who prefer bottled mineral water, local supermarkets and grocers always have ample stocks.

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Is smoking cigarettes allowed in Singapore?

Smoking is prohibited in the majority of indoor locations in Singapore – including cinemas, air conditioned shopping malls and offices, bus interchanges and shelters, swimming pools, public transports, lift, government offices, etc. Designated smoking areas are allowed in certain premises such as eating establishments and entertainment outlets.

For more information on Smoking Prohibition, please refer to the NEA website.

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Do we tip in Singapore and how much?

Tipping is not a way of life in Singapore. It is prohibited at the airport and discouraged in hotels and restaurants where there is a 10% service charge.

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Where are postal services available?

Most hotels provide postal services at the front desk. Operating hours of Post offices varies for different locations. To find out the operating hours for specific location, please refer to the Singpost website. Telegrams, telex and facsimile services are also available.

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How do I make an international/local phone call?

Public payphones operated by credit card and/or stored-value phonecards can be used to make both local and international calls. Public payphones can be found in most shopping complexes and MRT stations. Local calls are charged at 10 cents per 3 minutes. Stored-value phonecards in denominations of S$2, S$5, S$10, S$20 and S$50 can be purchased from post offices and phonecard agents. To make an international call, dial the access code followed by the country code, area code & telephone number. Different telephone companies use different access codes - 001 for SingTel, 002 for M1 and 008 for Starhub. International Calling Cards in denominations of SGD10, SGD20 and SGD50 are also available at all post offices including Changi Airport, 7-Eleven stores and other retail outlets.

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Where do I go for leisure/sightseeing activities in Singapore?

An extensive guide of all the attractions in Singapore is available at YourSingapore.

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Is WIFI readily available in Singapore?

Most public places in Singapore have free WIFI, run by an application called Wireless@sg, developed by the Infocomm Development Authority of Singapore (IDA).  Registration is free and all visitors to Singapore can sign up for a free account. For more information, click here.

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How do I get to SAA?

You can get to SAA by MRT/bus or by car/taxi.

By MRT/Bus:

  • From Bedok Interchange [Bedok MRT (EW5) Station]
    • Bus no. 9 (alight at Bus Stop B01)
    • Bus no. 2 (board from New Upper Changi Road and alight at Changi Village Bus Terminal)

  • From Tampines Interchange [Tampines MRT (EW2) Station]
    • Bus no. 19 (alight at Bus Stop B01)
    • Bus no. 29 (alight at Changi Village Bus Terminal)

  • From Hougang Interchange [Hougang MRT (NE14) Station]
    • Bus no. 89 (alight at Bus Stop B01)

  • From Serangoon Interchange [Serangoon MRT (NE12) Station]
    • Bus no. 109 (alight at Changi Village Bus Terminal)

  • From Bishan Interchange [Bishan MRT (NS17) Station]
    • Bus no. 59 (alight at Changi Village Bus Terminal)

SBS Transit website

By Car/Taxi

  • From Loyang Avenue, go straight on Telok Paku Road and turn right to Aviation Drive.
  • From ECP, take Exit 2A to Changi Coast Road, drive along Nicoll Drive, turn left to Telok Paku Road then turn left into Aviation Drive. For a location map of SAA, please click here.

One Way Shuttle Bus Service from Tanah Merah MRT Station to SAA (On Trial)

As part of a new customer service initiative, we will be having a shuttle bus service from Tanah Merah MRT station to SAA for course participants. This trial free service will commence from 14 Nov to 31 Dec 2011.  A bus with the sign ‘Singapore Aviation Academy’ will be at Tanah Merah bus pick up point (going towards city) at 8.10am and leave at 8.15am sharp for SAA

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