Aircraft Accidents Crisis Preparedness and Management Conference, 22-24 March 2010
22 – 24 March 2010 : Singapore Aviation Academy Introduction
In the global transportation market, an organisation’s level of emergency preparedness and effectiveness in crisis management plays as large a role in risk mitigation as their safety programme. Being prepared for any aviation crisis and managing them are complex tasks. It requires detailed planning covering a wide spectrum of related tasks including keeping up-to-date with the latest developments and technologies. It is critical for those who are or will be involved in crisis management to be armed with the crucial tools and information that they require so that they are better prepared to implement crisis preparedness plans for the aviation industry and associated industries involved in aviation response efforts, crisis preparedness and management should the need arise.
This exclusive conference will provide a unique platform for management and operational personnel involved in aviation crisis preparedness, crisis management and crisis response efforts of international and regional airports and airlines to share and address issues relating to crisis preparedness requirements in aircraft accidents management. Key issues such as policies and governance, emergency response at different accident sites, family assistance, public information management and emergency preparedness will be addressed. A panel of industry practitioners and experts will explore modern concepts and share industry best practices in aviation emergency preparedness and the management of crisis situations.
Keynote Address Mr Marcus Costa, Chief,
Accident Investigation and Prevention Section International Civil Aviation Organization
10.15 a.m.
Coffee Break
Session 1: Crisis Preparedness and Management - Considerations and Challenges
10:45 a.m.
Emergency Preparedness – Challenges for Regulators
Mr Anthony Tam Lai-hon, Assistant Director-General
Civil Aviation Department of Hong Kong
11:30a.m.
Air Navigation and Safety – the Latest Developments
Mr Chiang Hai Eng, Regional Director
Civil Air Navigation Services Organisation
12:00 a.m.
Lunch
13:15 p.m.
Best Practices in Managing Airport Safety Crisis – Changi Airport Group’s Perspective
Mr Foo Sek Min, Executive Vice President, Airport Management
Changi Airport Group (Singapore) Private Limited
14:00 p.m.
Legal Considerations in Crisis Preparedness and Management Plan
Mr Lok Vi Ming, Partner
Rodyk & Davidson LLP's Litigation & Arbitration Practice Group
14:45 p.m.
Leadership in Crisis
Prof. Dawn Dekle, Dean
Leadership Center, S.P. Jain Center of Management Dubai . Singapore
15:30 p.m.
Conclusion
16:00 p.m.
Panel Discussion
16:30 p.m.
Welcome Reception
17:30 p.m.
End of Day 1
Day2 Monday, 23 March 2010 Venue: Singapore Aviation Academy
Attire: Shirt and Tie
Session 2: Emergency Response at Different Accident Sites
Moderator: Mr Alan Stray
09:00 a.m.
Management Structure of Accident Site Layout Mr Caj Frostell, Former Chief Accident Investigation and Prevention Section International Civil Aviation Organization
09:30 a.m.
Managing Fatalities and Injured Passengers at Different Accident Sites – Considerations and Challenges
Mr David McNair, Senior Investigator
Transportation Safety Board of Canada
10:00 a.m.
Coffee Break
10:30 a.m.
Accident Site Hazards Mr Alan Stray, Director (International) Australian Transport Safety Bureau
11:00 a.m.
Regional Collaboration in Search and Rescue Efforts – Roles and Responsibilities
Mr Ng Tee Chiou, Director (Air Traffic Services)
Civil Aviation Authority of Singapore
11:45 p.m.
Panel Discussion
12:30 p.m.
Lunch
Session 3: Family Assistance Moderator: Mr Caj Frostell
13:30 p.m.
Managing Next-of-Kin in Aircraft Accident Crisis
Mr Alain Guilldou, Head of Information and Communication
French Bureau of Investigation
14:15 p.m.
Progress Made and Lessons Learned from Post Aircrash Crisis Management – The Victims Experiences
Mr Hans Ephraimson-Abt, Chairman
Air Crash Victims Families Group
15:00 p.m.
Coffee Break
15:30 p.m.
Family Assistance – An Airlines Perspective
Lawrence Chng, Manager Crisis Management Services
Singapore Airlines Limited
16:15 p.m.
Panel Discussion
16:45 p.m.
City Tour (Optional)
Registration Required
20:00 p.m.
End of Day 2
Day 3 Wednesday, 24 March 2010 Venue: Singapore Aviation Academy
Attire: Shirt and Tie
Session 4:Crisis Management
Moderator: Mr David McNair
09:00 a.m.
Crisis Management – An Aircraft Accident Investigator’s Perspective Mr Chan Wing Keong Director Aircraft Accident Investigation Bureau, Ministry of Transport, Singapore
09:30 a.m.
The Need for Crisis Management
Mr Gillies Crichton, Head of HSE Compliance
Glasgow Airport, British Airport Authority (BAA)
10:00 a.m.
Coffee Break
10:15 a.m.
Establishing an Airline Crisis Management Centre Mr Greg Janelle Emergency Response Planning Manager, Etihad Airways
10:45 a.m.
Airports Post-Crisis Business Continuity Management
Mr Gillies Crichton, Head of HSE Compliance
Glasgow Airport, British Airport Authority (BAA)
11:15 a.m.
Panel Discussion
Session 5: Public Information Management Moderator: Mr Alain Guilldou
11:30 a.m.
Strategic Crisis Communications and Management
Mr Rick Clements, Consultant
Rick Clements & Associates Pte Ltd
12:00 a.m.
Lunch
13:00 p.m.
Governmental Agencies and the Media in Crisis Situations
Mr David McNair, Senior Investigator
Transportation Safety Board of Canada
Developing an Effective Crisis Management Plan and Procedures
Mr David McNair, Senior Investigator
Transportation Safety Board of Canada
14:30 p.m.
Training of Employees in Crisis Management at Airports in Northern Finland
Mr Lasse Nurmi, Psychologist
National Bureau of Investigation, Finnish Police
15:00p.m.
Coffee Break
15:15p.m.
Designing an Airport Water Rescue Plan - Singapore Experience
Cletus Packiam, Chief of Airport Emergency Service
Changi Airport Group (Singapore) Pte. Ltd.
15:45 p.m.
Panel Discussion
16:00 p.m.
End of Day 3
Note: Programme and speakers are subject to confirmation and may be changed.
Who Should Attend Chief executives, directors-general, management and operational personnel involved in aviation crisis preparedness, crisis management and crisis response efforts from civil aviation administrations, airports, airlines, government agencies and other aviation-related industries.
Duration 3 days
Conference Fee S$1,900 / US$1,450 (includes conference materials and refreshments) Conference fees can also be paid in USD.
Early Bird Discount Save 10% (S$200 / US$150) off conference fees for registrations received before 22 February 2010
Discount for AAI participants Participants attending the Aircraft Accident Investigation courses on 18-19 March 2010 at SAA are entitled to a special Conference fee of $500 / US$400.
Introduction 