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Useful Info for Overseas Participants
  1. Useful Information for Overseas Participants
  2. What are the entry requirements for Singapore?
  3. How do I go about getting a GST refund for goods?
  4. What do I need to know about Duty-Free Concessions and GST-relief?
  5. What do I do upon arrival?
  6. What are the charges of public transportation around Singapore?
  7. How do I confirm my return travel booking with the airlines?
  8. Where can I stay in Singapore?
  9. What is the departure tax for Singapore?
  10. What is Singapore’s currency and banking service?
  11. What attire would be most comfortable for Singapore’s weather?
  12. Is Singapore’s tap water safe for consumption?
  13. Is smoking cigarettes allowed in Singapore?
  14. Do we tip in Singapore and how much?
  15. Where are postal services available?
  16. How do I make an international/local phone call?
  17. Where do I go for leisure/sightseeing activities in Singapore?
  18. Is WIFI readily available in Singapore?
  19. How do I get to SAA?

1. Useful Information for Overseas Participants

To download Useful Information for Overseas Participants, please click here.

 




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2. What are the entry requirements for Singapore?

To facilitate your entry into Singapore, please ensure that your passport has a minimum 6-month validity period beyond the scheduled date of departure from Singapore.

Please check that you have the necessary visas, including transit visas, processed in advanced for your travel to and from Singapore. You would require a visa to enter Singapore if you are holding a travel document issued by the countries listed here. You may wish to visit our consular website at Ministry of Foreign Affairs' website for updates on visa information and the nearest Singapore Overseas Missions located in your country.

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3. How do I go about getting a GST refund for goods?

Singapore has launched the world's first Electronic Tourist Refund Scheme (eTRS), which will aim to cut down the GST refund process time for tourists from 20 minutes to 3 minutes by automating the current paper-based process, cutting the need for further form-filling and long queues at the airport.

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4. What do I need to know about Duty-Free Concessions and GST-relief?

Further information regarding Singapore Customs and Duty-Free Concessions is available here .

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5. What do I do upon arrival?

Participants are required to make their own arrangements for transportation from the airport to their hotels. For list of Transportation available at Changi Airport, click here .

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6. What are the charges of public transportation around Singapore?

Taxi
For information on taxis available around Singapore, please proceed to Taxi Singapore .

Mass Rapid Transit (MRT)
The MRT in Singapore is a modern, air-conditioned passenger train service with stations all over the island. There are four main lines – the North-South line from Marina Bay to Jurong East, the East-West line from Changi Airport/Pasir Ris to Joo Koon, the North-East line from Harbour Front to Punggol and the new Circle line from Bishan to Dhoby Ghaut interchange.
Trains operate at intervals of between two and a half minutes and eight minutes from 0530 hrs until 0030 hrs daily. For precise train arrival/departure timings, please check at respective MRT stations. Travelling on the MRT is cheap, with rides ranging from S$1.00 to a maximum of S$2.20.

Bus
SBS Transit and SMRT Corporation Ltd (SMRT) both operate regular bus services. Ezlink cards, which are valid on the MRT as well as bus services operated by SBS Transit and SMRT, are available at most MRT stations. To get to SAA by bus, you can take SBS Transit buses numbered 2, 9, 19, 29, 59, 89 and 109.

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7. How do I confirm my return travel booking with the airlines?

Participants are advised to confirm their return travel bookings with the airlines concerned at the earliest opportunity after arrival (at least 72 hours before departure). The hotel concierges can confirm the return travel bookings for participants. To change flights or departure dates, participants are advised to directly contact the airline. For the list of airlines operating in Changi Airport, click here .

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8. Where can I stay in Singapore?

We have made arrangements with the hotels below to offer special room rates to SAA participants. To enjoy the special room rates, please contact SAA to make the room reservations. The rates are as follows:

Name of Hotel Single Twin Remarks
Village Hotel Changi
1 Netheravon Road
Superior Inclusive breakfast, internet and scheduled airport transfer
5 mins walk to SAA Effective 01/01/16 till 31/12/16
Mr Eric Tan - Tel: (65)65512180 / Hp: (65) 97687026
website: www.stayvillage.com
S$210 nett S$230 nett
minimum 7 nights stay
S$205 nett S$225 nett
minimum 15 nights stay
S$200 nett S$220 nett
     
S$150 - S$200
Civil Service Club -Changi Resort
2 Netheravon Road
Single Suite (Superior) Inclusive internet, shuttle service to MRT (selected timing)
5 mins walk to SAA Check-in: 3pm / Check-out: 12pm Daily room service upon request
Ms Eunice Kwek - Tel: (65)67094706
website: www.cscchangi.sg
(Mon - Thu)
S$130 nett
(Fri - Sun)
S$180 nett
additional S$100 nettDuring Peak Period(public/school holidays, major events)
       
V Hotel Bencoolen
48 Bencoolen Street
Superior Single / Twin Inclusive internet
Effective 01/01/16 till 31/12/16
Mr Jason Chin - Tel: (65)63461959 / Hp: (65)98323398
website: www.vhotel.sg
S$120++
Premier Room Single / Twin
S$145++
       
V Hotel Lavender
70 Jellicoe Road
Superior Single / Twin Inclusive internet
Effective 01/01/16 till 31/12/16
Mr Jason Chin - Tel: (65)63461959 / Hp: (65)98323398
website: www.vhotel.sg
S$133++
Premier Room Single / Twin
S$158++
     
Raintr33
33 Hendon Road
Mulberry (superior) Inclusive 1 breakfast, internet, free local andinternational (27 countries) telephone calls about 20 mins walk to SAAEffective 01/03/16/ till 31/12/16Ms Corina Chong - Tel: (65)6653 3833website: www.raintr33hotel.com
Superior
S$163 nett
S$175 nett
       
S$200 and above
Park Avenue Hotels & Suites (Changi)
2 Changi Business Park
Superior Inclusive internet and 2-way transfer to/from SAA
Effective 01/03/16/ till 28/2/17
Ms Annie Quach- Tel: (65)68097380 / Hp: (65) 97901363
website: www.parkavenuechangi.com
S$200++ S$220++
Deluxe
S$210++ S$230++
       
Village Hotel Katong
25 Marine Parade
Superior Inclusive breakfast and internet
Effective 01/01/16 till 31/12/16
Mr Eric Tan - Tel: (65)65512180 / Hp: (65) 97687026
website: www.stayvillage.com
S$210++ S$230++
Deluxe
S$230++ S$250++
       
Grand Mercure Roxy
50 East Coast Road
Roxy Square
Superior Inclusive breakfast, internet and scheduled airport transfer scheduled 2-way transfer to/from SAAEffective 01/01/16 till 31/12/16
Ms Shana Shariff - Tel: (65)63448000 / HP: (65) 98509494
website: www.grandmercureroxy.com.sg
S$180++ S$195++
Deluxe
S$200++ S$215++
       
Village Hotel Albert Court
Albert Street
Superior Inclusive breakfast, internet and 2-way transfer to/from SAA
Effective 01/01/16 till 31/12/16
Ms Jolin Hong - Tel: (65)65122214
website: www.stayvillage.com
S$240 nett S$270 nett
Deluxe
S$270 nett S$300 nett
       
Village Hotel Bugis
390 Victoria Street
Superior Inclusive breakfast, internet and 2-way transfer to/from SAA
Effective 01/01/16 till 31/12/16
Ms Jolin Hong - Tel: (65)6512214
website: www.stayvillage.com
S$240 nett S$270 nett
Deluxe
S$270 nett S$300 nett
       
Crowne Plaza Changi Airport
75 Airport Boulevard
(located at Changi Airport)
Business Room Inclusive of 2-way transfer to SAA, internet access.
Effective 01/01/16 till 31/12/16
Ms Sheila Ganesan –
Tel: (65)68235333
Website: www.crowneplaza.com/changiairport
S$240++
Deluxe Room
S$270++
Club Room
S$320++

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9. What is the departure tax for Singapore?

The Passenger Service Charge for passengers departing Singapore on international flights has been incorporated into the airfare.

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10. What is Singapore’s currency and banking service?

The local currency is Singapore Dollars and cents. $500, $100, $50, $10, $5 and $2 notes are in circulation along with $1, $0.50, $0.20, $0.10 and $0.05 coins.
There are no restrictions on the import of foreign currencies. Foreign currencies may be taken out of the country up to the amount imported.

International credit cards such as American Express, Diners Club, Visa, Master Card, etc. are widely accepted at hotel, department stores and restaurants.

Banks are open between 8.30 am to 4.30 pm, Monday through Friday and between 8.30 am to 1.00 pm on Saturday. Most banks also handle travellers cheques and currency exchange. Most shopping complexes have licensed money changers. Money changers can also be found at Changi Airport.

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11. What attire would be most comfortable for Singapore’s weather?

Singapore has a warm tropical weather with average daily temperature of 27º Celsius occurring in the afternoons and a minimum of about 24º Celsius just before dawn. July and August are the hottest and driest months when average temperatures are usually at their peak. Relative humidity often exceed 90% at night and in the early hours of the morning. In the afternoons, it is usually between 60% and 70%.

Light summer clothing is most practical for Singapore’s tropical weather, especially for outdoor activities like sightseeing. Only a few places require formal wear for the evening. Visitors can also call beforehand to check.

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12. Is Singapore’s tap water safe for consumption?

Tap water in Singapore is clean and safe to drink. However, for those who prefer bottled mineral water, local supermarkets and grocers always have ample stocks.

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13. Is smoking cigarettes allowed in Singapore?

Smoking is prohibited in the majority of indoor locations in Singapore – including cinemas, air conditioned shopping malls and offices, bus interchanges and shelters, swimming pools, public transports, lift, government offices, etc. Designated smoking areas are allowed in certain premises such as eating establishments and entertainment outlets.

For more information on Smoking Prohibition, please refer to the NEA website .

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14. Do we tip in Singapore and how much?

Tipping is not a way of life in Singapore. It is prohibited at the airport and discouraged in hotels and restaurants where there is a 10% service charge.

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15. Where are postal services available?

Most hotels provide postal services at the front desk. Operating hours of Post offices varies for different locations. To find out the operating hours for specific location, please refer to the Singpost website.Telegrams, telex and facsimile services are also available.

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16. How do I make an international/local phone call?

Public payphones operated by credit card and/or stored-value phonecards can be used to make both local and international calls. Public payphones can be found in most shopping complexes and MRT stations. Local calls are charged at 10 cents per 3 minutes. Stored-value phonecards in denominations of S$2, S$5, S$10, S$20 and S$50 can be purchased from post offices and phonecard agents. To make an international call, dial the access code followed by the country code, area code & telephone number. Different telephone companies use different access codes - 001 for SingTel, 002 for M1 and 008 for Starhub. International Calling Cards in denominations of SGD10, SGD20 and SGD50 are also available at all post offices including Changi Airport, 7-Eleven stores and other retail outlets.

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17. Where do I go for leisure/sightseeing activities in Singapore?

An extensive guide of all the attractions in Singapore is available at YourSingapore.

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18. Is WIFI readily available in Singapore?

Most public places in Singapore have free WIFI, run by an application called Wireless@sg, developed by the Infocomm Development Authority of Singapore (IDA).  Registration is free and all visitors to Singapore can sign up for a free account. For more information, click here.

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19. How do I get to SAA?

You can get to SAA by MRT/bus or by car/taxi.

By MRT/Bus:

  • From Bedok Interchange [Bedok MRT (EW5) Station]
    • Bus no. 9 (alight at Bus Stop B01)
    • Bus no. 2 (board from New Upper Changi Road and alight at Changi Village Bus Terminal)

  • From Tampines Interchange [Tampines MRT (EW2) Station]
    • Bus no. 19 (alight at Bus Stop B01)
    • Bus no. 29 (alight at Changi Village Bus Terminal)

  • From Hougang Interchange [Hougang MRT (NE14) Station]
    • Bus no. 89 (alight at Bus Stop B01)

  • From Serangoon Interchange [Serangoon MRT (NE12) Station]
    • Bus no. 109 (alight at Changi Village Bus Terminal)

  • From Bishan Interchange [Bishan MRT (NS17) Station]
    • Bus no. 59 (alight at Changi Village Bus Terminal)

SBS Transit website

By Car/Taxi

  • From Loyang Avenue, go straight on Telok Paku Road and turn right to Aviation Drive.
  • From ECP, take Exit 2A to Changi Coast Road, drive along Nicoll Drive, turn left to Telok Paku Road then turn left into Aviation Drive. For a location map of SAA, please click here.

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